Privacy Policy

Last Updated: August 21, 2026

1. INTRODUCTION

Wellness Mode LLC (“Wellness Mode,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose personal information gathered through our website (wellnessmodediet.com), our telehealth platforms, and our SMS communications.

2. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when scheduling consultations, opting into SMS programs, or filling out intake forms.

• Personal Identifiers: Name, email address, physical address, and phone number.

• Health & Consultation Information: Health history, goals, dietary preferences, and intake form responses provided for program evaluations.

• Technical Data: IP address, browser type, and device information collected automatically via cookies and tracking pixels.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Provide customized weight loss, nutrition, and wellness coaching.

• Schedule and conduct virtual and in-person medical consultations.

• Facilitate telehealth treatments and pharmacy fulfillment through licensed 503A and 503B pharmacies.

• Send transactional messages, appointment reminders, and promotional offers (with your explicit consent).

4. SMS / MOBILE MESSAGING CONSENT & A2P COMPLIANCE

• Text Messaging Communications: By providing your phone number and opting in, you consent to receive recurring promotional and transactional text messages from Wellness Mode LLC using automated technology. Consent is not a condition of purchase.

• Opt-Out: You may opt out of receiving SMS communications at any time by replying STOP to any text message or contacting us at [email protected].

• Help: Reply HELP for assistance or contact customer support at (760) 902-8044. Message and data rates may apply.

• No Mobile Information Sharing: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. DISCLOSURE OF INFORMATION

We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers (e.g., electronic health platforms, CRM software, payment processors, and pharmacy fulfillment partners) solely to execute requested services.

6. YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of your personal information. To exercise these rights, please contact us using the details below.

7. CONTACT US

If you have questions about this Privacy Policy, please contact us at:

Wellness Mode LLC

43-900 Golf Center Pkwy, Suite A-2

Indio, CA 92203

Email: [email protected]

Phone: (760) 902-8044